Terms of Service

These Terms of Service ("Terms") constitute a legally binding contractual agreement between Limons Technology ("Company", "Limons", "we", "us", or "our") and any enterprise, legal entity, or authorized individual ("Client", "you", or "your") accessing or using our websites, digital portals, white papers, SDK assets, and software engineering services.

By accessing our website, initiating a project consultation, or downloading our technical documentation, you confirm that you have read, understood, and agreed to be bound by these Terms and our companion Privacy Policy. If you act on behalf of a company or corporate body, you represent and warrant that you hold the legal authority to bind such entity.

Limons provides bespoke enterprise digital product engineering, including but not limited to:

• Native and Cross-Platform Mobile Engineering: Custom application development across iOS, Android, and Connected TV devices.
• Synchronized Second-Screen Architectures: High-concurrency broadcast companion engines, real-time quiz platforms, and audience participation systems.
• Media Player SDKs: High-performance mobile video playback and dynamic advertising SDK integrations (Veeplay framework).
• Enterprise Synchronization Solutions: Resilient mobile file synchronization, distributed cloud architectures, and operational APIs.
• Strategic Technology Advisory: Systems architecture planning, performance benchmarking, and platform scalability audits.

While these Terms govern general use of our website and informational assets, customized software development engagements and commercial deployments are executed under standalone contractual documents, including:

• Master Services Agreement (MSA): Establishing foundational commercial conditions, billing schedules, and liability frameworks.
• Statement of Work (SOW): Detailing project milestones, technical deliverables, delivery acceptance criteria, and specific fee schedules.
• Data Processing Addendum (DPA): Establishing GDPR-compliant data processing terms where client personal data is processed.

In the event of any direct contradiction between these website terms and an executed Master Services Agreement, the terms of the executed Master Services Agreement shall prevail.

Pre-Existing Technology: All proprietary software libraries, frameworks, SDK codebases, developer documentation, design systems, algorithms, and technical patents created or held by Limons prior to or independently of a client project remain the exclusive intellectual property of Limons or its licensors.

Client Deliverables: Ownership of bespoke software code, customized graphic assets, and project-specific deliverables developed specifically for a client transfers to the client upon full payment of all corresponding milestone fees as specified in the relevant Statement of Work.

Trademarks: The Limons brand, logomarks, Appscend heritage assets, product names (including Telly, Veeplay, and File Sync), and associated visual designs are protected trademarks under European Union and international intellectual property conventions.

Users, clients, and partners accessing our digital properties and software modules agree not to:

• Decompile, reverse engineer, disassemble, or attempt to derive the source code of our proprietary SDKs or binary frameworks, except where permitted by mandatory European Union copyright directives (Directive 2009/24/EC).
• Conduct unauthorized penetration testing, vulnerability scanning, denial-of-service simulations, or automated data scraping against our infrastructure without prior written authorization.
• Transmit, store, or distribute malicious code, viruses, trojans, or destructive software routines through our platforms.
• Violate applicable local, European Union, or international laws, including export control regulations and sanctions regimes.

Our software architectures power mission-critical broadcast media, live television synchronization, and enterprise mobile networks supporting millions of simultaneous users.

For commercial enterprise clients, specific service availability targets, incident response times, maintenance windows, and uptime commitments are formally set out in a dedicated Service Level Agreement (SLA) appended to the client contract. We implement continuous monitoring, automatic horizontal scaling, and redundant cloud deployments to achieve superior availability.

Both parties agree to treat all commercial negotiations, proprietary software architectures, system designs, pricing data, and business strategies disclosed during an engagement as strictly confidential.

Confidential information shall be protected using at least the same degree of care as each party exercises for its own confidential assets of like importance, and not less than a reasonable degree of care. These confidentiality obligations survive the termination or expiration of any commercial engagement for a period of at least five years.

Public website content, downloadable white papers, platform benchmarks, and architectural summaries are provided on an "as is" and "as available" basis for technical informational purposes only.

For custom software engineering projects, Limons warrants that deliverables will perform in material conformity with the specifications set forth in the agreed Statement of Work during the applicable contractual warranty period. Except as expressly provided in an executed enterprise contract, Limons disclaims all other warranties, whether statutory, express, or implied.

In accordance with mandatory European Union and member state statutory law:

• Nothing in these Terms shall exclude or limit liability for gross negligence, intentional misconduct, fraudulent misrepresentation, or injury to life, body, or health.
• To the maximum extent permitted by applicable European commercial law, Limons shall not be liable for indirect, incidental, special, punitive, or consequential losses, including lost commercial profits, business interruption, or loss of anticipated savings.
• Our aggregate financial liability arising out of or related to these Terms or website usage shall be limited to direct substantiated damages, not to exceed the total fees paid by the client to Limons under the applicable agreement in the preceding twelve-month period.

These Terms remain in force as long as you access our digital properties or maintain an active service relationship with Limons.

We reserve the right to suspend or restrict access to digital platforms or SDK repositories immediately and without liability in the event of an acceptable use violation, security breach, or non-compliance with statutory mandates. Upon termination, all provisions that by their nature should survive will remain in effect, including intellectual property, confidentiality, limitation of liability, and jurisdiction clauses.

These Terms, their interpretation, and any commercial disputes arising out of or in connection with them shall be governed exclusively by the laws of the European Union and the relevant EU Member State where Limons maintains its corporate registration, without giving effect to conflict of laws principles.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded. Both parties agree to seek informal, good-faith executive escalation to resolve any disagreement. If a dispute cannot be resolved within thirty days of notice, it shall be submitted to the exclusive jurisdiction of the competent commercial courts within the European Union.

For enterprise contract inquiries, licensing terms, or legal notices, please reach our European legal department:

Legal and Corporate Affairs
Limons Technology
Email: legal@limons.com
Corporate Inquiries: info@limons.com

Limons reserves the right to revise these Terms to align with statutory developments, platform expansions, or new service lines. Revisions become effective upon publication on this website.